Choosing The Right Windshield Replacement Shop: Key Considerations

August 10, 2023


Your windshield is one of the most essential parts of your vehicle. It protects you from harsh environmental elements, provides visibility, and supports the structural integrity of your car.

That’s why you need to take good care of it and repair or replace it when it gets damaged by taking it to a certified auto glass shop.

However, selecting the appropriate windshield replacement shop in Calgary can be a challenge. There are many factors to consider, such as quality, price, convenience, warranty, and customer service.

In this blog post, we will discuss some of the key considerations you should consider when looking for a certified auto glass shop in Calgary.


The quality of the windshield replacement service depends on the quality of the materials and the installation process. Hence you should ensure that the windshield you get is made of high-quality glass that meets or exceeds the original equipment manufacturer’s (OEM) standards.

Moreover, it is crucial to make sure that the windshield is installed by trained and experienced technicians who follow the proper procedures and use the right tools and equipment.

A low-quality windshield replacement service can compromise your safety and cause problems such as leaks, cracks, wind noise, or poor visibility.

That’s why you should always look for a professional auto windshield replacement service from a certified auto glass shop that uses OEM or equivalent glass and adheres to industry standards and best practices.


The price of the windshield replacement service can vary depending on the type, size, and model of your windshield, as well as the location and availability of the service provider.

You may also have to pay extra for additional services such as mobile service, disposal fee, or calibration.

While price is an important factor to consider, you should not base your decision solely on it. A cheap windshield replacement service may not offer the quality and warranty that you need.

Similarly, a high-priced windshield replacement service may not offer the value and convenience you deserve.

Therefore, it is advisable to compare quotes from multiple certified auto glass shops in Calgary. By doing so, you can select the one that provides the finest combination of quality, price, and service.


The convenience of the windshield replacement service relies on the ease and speed with which you can have your windshield replaced.

You want to choose a service that can accommodate your schedule and location preferences.

You also want to choose a service that can complete the job promptly and with minimal disruption to your daily routine.

One way to ensure convenience is to look for a certified auto glass shop that offers mobile services.

This implies that they can come to your preferred location, be it your home, office, or any other suitable place, and replace your windshield on-site.

This way, you won’t have to drive to their shop or wait for hours while they work on your vehicle.

Another way to ensure convenience is to look for a certified auto glass shop with online booking and payment options.

This allows you to conveniently schedule your appointment and make online payments for the service, eliminating the need to call or visit their shop. By doing so, you can save time and effort while having the flexibility to get your windshield replaced at your convenience.


The warranty of an auto glass shop covers the quality and durability of the windshield and its installation.

You want to choose a shop that offers a comprehensive warranty that covers any defects or damages that may occur after the replacement.

A good warranty should cover both parts and labour for at least one year or more. It should also cover any leaks, cracks, chips, or other issues arising from faulty installation or materials.

Be sure to read and understand the warranty terms and conditions before choosing a certified auto glass shop in Calgary.

Customer Service

The customer service of an auto glass company reflects their professionalism and reputation. Therefore, you should choose a service that treats you with respect and courtesy and provides you with clear and honest communication.

Moreover, choose a company that listens to your needs and expectations and delivers on its promises. Good customer service should be friendly and helpful from start to finish.

They should answer all your questions and concerns promptly and accurately. They should also provide you with updates and follow-ups on your service status and satisfaction.

Poor customer service can manifest as rudeness or unresponsiveness. It may involve providing misleading or incomplete information, as well as ignoring or dismissing your feedback or complaints.

Always check the reviews and ratings of a certified auto glass shop in Calgary and choose one with a positive and consistent customer service track record.

About Infinity Glass

Infinity Glass is a professional auto glass repair and replacement company in Calgary that offers high-quality, affordable, and convenient windshield replacement services. We are a certified auto windshield replacement service that uses OEM or equivalent glass and follows industry standards and best practices.

We also offer mobile service, online booking and payment, and a lifetime warranty on our workmanship. Whether you need a windshield replacement for your car, truck, SUV, or RV, we can help you get back on the road safely and quickly. Contact us today for a free quote or to book your appointment!

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